PRIVACY POLICY

C8nnect IT Solutions ("C8nnect," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website https://c8nnect.com/ (the "Website") or engage with our services. By accessing or using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. SCOPE OF THIS POLICY

This Privacy Policy applies to:

• Website visitors
• People who submit inquiries through our forms
• Clients and potential clients
• Internship / recruitment applicants
• Users who book meetings or consultations through our Website booking pages
• Users who contact support through our Customer Care channels

2. INFORMATION WE COLLECT

We may collect the following information depending on how you interact with us:

A. Information You Provide Voluntarily

When you fill out forms, schedule meetings, send inquiries, or apply for internships/jobs, we may collect:

• Full name
• Email address
• Contact number
• Company name / LGU office name
• Job title / position
• Service inquiry details
• Project information and requirements
• Attachments and documents submitted (e.g., resumes, proposals, project files)

B. Automatically Collected Information (Website Usage Data)

When you browse our Website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Access date/time
• Pages visited and time spent
• Referral links and click activity

This data is used for analytics and site improvement.

C. Cookies and Similar Tracking Technologies

We may use cookies (or similar tools) to improve website experience, remember preferences, and analyze website performance and traffic patterns. You may disable cookies through your browser settings, but some site features may not work properly.

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

• To respond to inquiries and provide requested information
• To schedule consultations and manage bookings through our booking systems
• To deliver Services (software development, consulting, automation, AI solutions, etc.)
• To communicate project updates, proposals, onboarding steps, and support
• To process recruitment applications and internship submissions
• To improve website performance and user experience
• For internal documentation, security, and quality control
• To comply with legal obligations or lawful government requests (where applicable)

4. LEGAL BASIS FOR PROCESSING (PHILIPPINES)

C8nnect processes personal data based on lawful criteria such as:

• Your consent (e.g., submitting inquiry forms)
• Contract necessity (e.g., fulfilling a service engagement)
• Legitimate business interests (e.g., service improvement, security)
• Compliance with applicable laws and regulations

We aim to align with the Philippine Data Privacy Act of 2012 (RA 10173) and related issuances where applicable.

5. DATA SHARING AND DISCLOSURE

We do not sell personal data. We may share your information only in the following cases:

A. With Authorized Internal Teams

We share inquiry and client data internally only with team members who need it for sales, support, project execution, or recruitment processing.

B. With Trusted Third-Party Providers

We may share limited data with providers that help us run the business, such as booking/scheduling tools, email communication tools, analytics platforms, hosting providers/cloud services, and payment/invoicing tools. These providers are authorized only to use your data to perform services on our behalf.

C. Legal Requirements

We may disclose information if required by law, regulation, court order, or government request.

6. DATA RETENTION

We retain personal data only as long as necessary for service delivery, legitimate business purposes, and compliance with legal/accounting obligations. When no longer required, we securely delete, anonymize, or archive data appropriately.

7. DATA SECURITY

C8nnect implements reasonable administrative, organizational, and technical safeguards to protect your personal data from unauthorized access, alteration, misuse, loss, or unlawful disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

8. CLIENT SYSTEMS, PROJECT DATA, AND CONFIDENTIAL INFORMATION

If you engage C8nnect for custom systems, we may process project-related data such as internal records, employee/customer information, LGU/community data, and operational transaction data. Project data handling is governed by the applicable Service Agreement, MOA, or NDA. C8nnect treats project data as confidential and will implement access controls as reasonably required.

9. CHILDREN'S PRIVACY

Our Website and Services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe a minor has provided us personal data, contact us and we will take appropriate action.

10. YOUR RIGHTS AS A DATA SUBJECT

Depending on applicable laws and regulations, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion or removal (subject to legal obligations)
• Object to processing under certain circumstances
• Withdraw consent (where consent is the basis of processing)

To exercise your rights, you may contact us using the details below.

11. THIRD-PARTY LINKS

Our Website may include links to external websites or platforms (e.g., social media pages, partner tools, or integrated systems). We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal data.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our Website and the "Last Updated" date will be modified accordingly. Your continued use of the Website after any update means you accept the revised Privacy Policy.

13. CONTACT US

For privacy-related inquiries, requests, or complaints:

C8nnect IT Solutions / C8nnect Dev
Website: https://c8nnect.com/
Customer Care: Contact Us / Support page on Website